Everyday Life · 日常 rìcháng

微信

Wēixìn

Where a factory relationship lives after the visit: adding contacts, the thank-you message, meeting minutes, chasing progress, and handling voice messages.

~4 min read
加微信 jiā Wēixìn Connecting
写下来 xiě xiàlái · Everything Important Goes in Writing

Chinese suppliers run their customer relationships on 微信 (Wēixìn, WeChat) rather than email. Your merchandiser will message you photos from the line, voice notes, and price changes there. That makes WeChat both the most convenient channel and the place where a spoken agreement becomes a written one. The habit to build: after every call or meeting, send a short message restating what was agreed, and ask for a 收到 or a 确认. A confirmation in the chat is not a contract, but it is a record both sides will refer back to.

加微信 jiā Wēixìn to add on WeChat
扫一扫 (sǎo yi sǎo) is "scan"; one person shows their QR code (二维码 èrwéimǎ), the other scans. 我扫你 means "I'll scan yours." 拉群 (lā qún) is to create a group chat, the norm for an order with several people on each side.
我们加个微信吧,我扫您。
Wǒmen jiā ge Wēixìn ba, wǒ sǎo nín.
Let's add each other on WeChat; I'll scan your code.
我拉个群,把我们的质检也拉进来。
Wǒ lā ge qún, bǎ wǒmen de zhìjiǎn yě lā jìnlái.
I'll set up a group and add our quality inspector as well.
收到 shōudào received, noted
The standard acknowledgement. 好的 (hǎo de) is "okay," 明白 (míngbai) "understood," 收到,谢谢 the polite version. Acknowledging promptly is expected; silence reads as a problem.
收到,谢谢!我今天下午回复您。
Shōudào, xièxie! Wǒ jīntiān xiàwǔ huífù nín.
Received, thanks! I'll reply this afternoon.
语音 yǔyīn voice message
Factory staff often send long voice messages. 转文字 (zhuǎn wénzì) converts a voice message to text inside WeChat (press and hold the message), and the result is easy to paste into a translator. Asking for text is acceptable when phrased as your limitation.
不好意思,我听语音不太方便,麻烦您打字发给我,谢谢!
Bù hǎoyìsi, wǒ tīng yǔyīn bú tài fāngbiàn, máfan nín dǎzì fā gěi wǒ, xièxie!
Sorry, voice messages are hard for me; could you type it out? Thank you!
模板 múbǎn Message Templates
感谢 gǎnxiè thanks
Send the thank-you the same evening or the next morning, naming the host and one specific thing.
王总,谢谢您和团队今天的热情接待,参观工厂收获很大。期待我们接下来的合作!
Wáng zǒng, xièxie nín hé tuánduì jīntiān de rèqíng jiēdài, cānguān gōngchǎng shōuhuò hěn dà. Qīdài wǒmen jiēxiàlái de hézuò!
Mr Wang, thank you and your team for today's warm welcome; the factory tour was very valuable. I look forward to working together.
会议纪要 huìyì jìyào meeting minutes
A numbered list of what was agreed, with an owner and a date for each item, and a request to confirm. 如有出入 (rú yǒu chūrù, "if anything differs") invites corrections now rather than disputes later.
今天会议纪要如下:一、样品下周五寄出;二、单价四块一,FOB宁波;三、交期四十五天。如有出入请指出,谢谢!
Jīntiān huìyì jìyào rúxià: yī, yàngpǐn xià zhōuwǔ jìchū; èr, dānjià sì kuài yī, FOB Níngbō; sān, jiāoqī sìshíwǔ tiān. Rú yǒu chūrù qǐng zhǐchū, xièxie!
Today's minutes: 1. samples ship next Friday; 2. unit price 4.10, FOB Ningbo; 3. lead time 45 days. Please point out anything that differs. Thanks!
进度 jìndù progress
跟进 (gēnjìn) is to follow up, 催 (cuī) to chase. Ask for photos as well as words; a picture of goods on the line settles more than 快了 (kuài le, "nearly there").
您好,想跟进一下大货的进度,方便拍几张照片吗?
Nín hǎo, xiǎng gēnjìn yíxià dàhuò de jìndù, fāngbiàn pāi jǐ zhāng zhàopiàn ma?
Hello, I'd like to follow up on the bulk order's progress. Could you send a few photos?
上次说这周能出货,现在情况怎么样?
Shàng cì shuō zhè zhōu néng chūhuò, xiànzài qíngkuàng zěnmeyàng?
Last time you said it could ship this week. How do things stand now?
节日祝福 jiérì zhùfú holiday greetings
A short greeting at Chinese New Year and the Mid-Autumn Festival maintains the relationship between orders. 新年快乐 or 中秋快乐 with a line of thanks is enough.
王总,中秋快乐!感谢一年来的支持,祝您和家人团圆美满。
Wáng zǒng, Zhōngqiū kuàilè! Gǎnxiè yì nián lái de zhīchí, zhù nín hé jiārén tuányuán měimǎn.
Happy Mid-Autumn Festival, Mr Wang! Thank you for your support this year, and best wishes to you and your family.
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